What makes Bottini Fuel stand out from everyone else?
We do not play the “pricing game”
Most other full service companies have different pricing levels depending on the customer. For example, new customers may get one price while existing customers get another. At times, we have known our competitors to charge their existing customers up to $1 per gallon more than their quoted price on the same day.
We remember the “good ole days” when companies were chosen based upon their reliability
We focus on providing customers with full peace of mind and an overall level of comfort by having reliable deliveries and professional services while remaining dedicated to customer service.
We offer various pricing options so each customer can choose a plan that works best for them each year
Most other companies give you a “take it or leave it” option - in some cases bullying the customer into making a decision based on what the company's needs are rather then what the customer's needs are. Give us a call and we will work with you to make a decision that works best for you.
We understand we are heating your home and you are not just a number
A lot of companies have focused solely on price and have forgotten that they're closely tied to their customer’s everyday life and well-being. We understand how important home heat is to your everyday life and work extremely hard to keep you warm during the winter and cool during the summer. This is why we offer many tailor-made services so you can stay warm on a budget you can afford.
We understand that not everyone's personal situation is the same
We pride ourselves on taking time to work which each customer individually. Other companies seem to be a bit more set in their “company rules” and forget to listen to the customer for what will work for them individually.
- We realize how important it is to retain an existing customer and truly appreciate every day our customer’s are with us
Our competitors seem to have an “oh well” attitude when it comes to retaining their existing customers. Most of them feel losing a customer is ok since they will gain a new customer the same day by offering a “too good to be true” incentive option for new customers. This is a practice that we do not participate in. We take care of our existing customers.