Bottini Fuel customers have a voice

Unlike many other companies, Bottini Fuel does not hide their upper management behind countless levels of customer service reps.  We welcome your ideas and insight which is why we have created our "Customers Have a Voice" program.

In a company the size of Bottini Fuel there are circumstances where people feel as though they would like to voice their opinions, positive or negative, directly to upper management. The purpose of this program is to provide our customers with a way to do just that. We want you to have a voice in our company, and allow you a method to provide feedback directly to our management team. Good or bad we want to know.

We ask that people interested in leaving feedback using this method please attempt to resolve any issues first through our customer service department.  Our reps have the authority and competence to resolve almost all of the questions or concerns you may have.

If you have already contacted our customer service department and feel you still need to speak directly to upper management please fill out the form below and we will send it directly to upper management. 

We document the feedback our customers give us and use it as part of a structured review process to determine ways of improving our existing process.

We would like the opportunity to become your energy provider, and if given that opportunity, we will strive to keep you satisfied in any reasonable way possible.