Service
Q: Do you provide 24-hour service?
Q: Do you use your own installation specialists or do you hire subcontractors?
Q: How long does it take to get an estimate on a new heating and/or cooling system?
Q: Do you offer service plans?
Q: Is annual maintenance necessary?
Q: How do I know what size furnace or air conditioning system to install?
Q: Do you provide 24-hour service?
A: Absolutely! We have more than 60 highly skilled technicians. We have technicians on call 24 hours a day, every day of the year.
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Q: Do you use your own installation specialists or do you hire subcontractors?
A: We use only our own certified, factory-trained technicians. We never hire subcontractors. Our technicians are the most highly trained in the industry. To use subcontractors would be taking a step down. Your comfort and our reputation are too important to put in someone else's hands.
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Q: How long does it take to get an estimate on a new heating and/or cooling system?
A: Usually it's only a matter of hours. We can come out to your home at your convenience, during the day or in the evening.
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Q: Approximately how long does it take you to complete an installation of a heating or cooling system?
A: Most of our installations are done in a day, although every job is different and some take longer than others.
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Q: Do you offer service plans?
A: Yes. Bottini Fuel's Comfort Care Fuel Plan covers a multitude of things that typically go wrong with your system, and the plan includes annual tune-ups to maximize your system's efficiency and performance. Our Platinum Fuel Plan includes everything in the Comfort Care plan plus additional coverage for many more parts and services. We also offer water heater coverage.
For more information about our service plans, see our Service Plans page.
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Q: Is annual maintenance necessary?
A: Yes! Heating and air conditioning systems operate for months on end and need regular maintenance just like your car. Without regular maintenance you'll lose efficiency and money. Regular maintenance keeps a system working at peak efficiency and gives our technicians a chance to catch small problems before they become big, expensive ones. An annual heating tune-up also protects your family by helping prevent carbon monoxide poisoning. Plus, annual maintenance can extend the life of your equipment. Schedule a tune-up today!
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Q: How do I know what size furnace or air conditioning system to install?
A: Unless you have years of experience in the HVAC industry, chances are you won't be able to figure out what size system is best for your home. The experts at Bottini will be happy to come to your home and calculate its heating and cooling "loads" and then recommend a system that is the correct size and model to meet your home's requirements. Please call us for details.
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