No one knows what this fall will bring us, but it is possible we will see a resurgence of COVID-19 in our area, with all its challenges.
We are working hard to prepare for any potential disruptions (see next article to learn what we have done). We have an unbelievable team here. They have been extraordinarily flexible and committed, and I could go on for hours with stories of how they continue to put the needs of our customers first.
We’ve taken many steps to minimize the risks to them and to you. We ask that you look at review our service protocols so you can see how you can help our team work safely in your home.
We will all need to be flexible and patient with each other as we adapt to the new challenges ahead. I appreciate the trust you’ve placed in our family to keep you warm—more than words can convey.