Don’t wait on hold
We’re handling a record-high volume of calls from customers right now. We know it’s frustrating to wait on hold. Here are some alternatives:
- Request a call back instead of waiting. You’ll hear this option 30 seconds after our on-hold message. Please answer all prompts before hanging up so we can respond.
- Leave a voicemail with your phone number and address. We’ll respond promptly.
- Order fuel and pay bills via your online account, accessed through the My Account button on our website.
- Submit a customer service request using the form on the Contact page of our website. We monitor the page throughout the business day.
We will get back to you as quickly as possible. Thank you for your patience and understanding!