But before you pick up that phone for one of our expert technicians, it pays to take a few minutes to do a little detective work with your heating system; you may find that your problem can be fixed without the hassle and expense of a house call.
If you have no heat, try these five things before contacting us for service:
Make sure all switches associated with the unit are set for “on” or “start.”
Check for tripped breakers and blown fuses on the circuit that powers your heating system.
Make sure your thermostat is set for five degrees warmer than the current room temperature, and that it is set to the “heat” or “warm” setting. Please note: if you have a forced air system (a heating systems with vents rather than baseboards and radiators) and the fan doesn’t go on, if could mean that your burner isn’t igniting – a problem that requires professional service.
If you have a heating oil-fired system, press the reset button on the burner – but only do it once. Every time you hit the reset button and the burner doesn’t ignite, you are pumping oil into the combustion chamber of your furnace, which can be dangerous.
If your heating system still isn’t working after taking these steps, contact us for service right away – our technicians will get to the bottom of the problem quickly and get your heat going again as soon as possible.