As I write this, the debilitating effects of COVID-19 are coming into full view. None of us is escaping unscathed. My deepest hope is that you are well, and have not lost someone close to you.
Early on, we decided that our #1 priority was the safety of our people and customers. I can’t be prouder of our team, and the commitment they’ve shown our customers and community.
They have been fantastic about adopting strict precautions when entering customers’ homes. Many are themselves working from home, and being exceptionally responsive. I am likewise thankful for the appreciation our customers have shown them, and the precautions you have taken to keep both them and you safe.
Of course, all this is extremely fluid. I wish you and your family the best, and look forward to brighter days.