How to Troubleshoot Your Heat Before Calling for Service

No Heat? No worries!

You wake up one winter morning and your Hudson Valley home feels like an ice box. Your heating system isn’t running! Before you call for service, do some troubleshooting on your own. Keep reading for a summary of what to do. Or click here for a step-by-step guide.

No Heat Troubleshooting Guide

Don’t panic but do act immediately. The colder it is the more of an emergency it is to be without heat. If your heating system isn’t working, before you call for service, try the following:

1. Raise your thermostat to at least five degrees above current room temperature. (You may also need to change your thermostat’s setting to “heat”.) If your heating system doesn’t kick in after a few minutes, go to step 2.
2. Make sure your system’s power switch is set to the “on” position. If it is, go to step 3.
3. Check your fuel levels. Is your oil or propane tank at least 1/8 full? If you have less than 1/8 of a tank, call Bottini Fuel for a delivery. We deliver both heating oil and propane. If you have more than 1/8 of a tank, go to step 4.
4. Take a look at your circuit breaker box. Are all the circuit breakers on? If yes and you have a boiler, go to step 5. If yes and you have a furnace, go to step 6.
5. If you have a steam boiler, check the water level in the gauge glass. Is it at least ½ full? If it is, go to step 7. If you have a hot water boiler, go to step 7.
6. Make sure your filters are clean. A clogged filter can cause your system to overheat and shut down. However, before checking the filter, first turn off the system’s power. If the filter is clean, go to step 7.
7. Press and hold the “reset” button on your burner for 3 seconds. Important: Do not push this button more than once. If your heat system doesn’t start running, it’s time to contact Bottini Fuel for service.

If you need service…

You can always call on Bottini Fuel to repair your heating equipment. We have over 70 years of experience helping our customers feel comfortable and safe in their homes. With locations serving New York’s Hudson Valley as well as parts of Pennsylvania and New Jersey, we’re here for you. Click here to see which of our many locations serves your area.

The Bottini difference

Bottini Fuel provides expert fuel delivery and service to our Hudson Valley customers. All our work is backed by our 100% satisfaction guarantee, and it shows. We received the 2020 Readers’ Choice Award from the Times Herald Record as a top fuel company in the area. Speaking to our great track record, we also received that award in 2019, 2018, 2017, and 2016!

Contact us today to learn more or to join our family of satisfied customers. Choose Bottini Fuel and see why our customers keep giving us five stars!