Please give our crews a hand – and help us to serve as many customers as possible during severe weather – by taking these steps in advance of your next propane delivery:
Clear a path to your fill valve – Snow, ice, and debris can block the path to your propane tank’s fill valve, making it difficult for our team to deliver your fuel. Try to keep at least an 18-inch wide path to your propane tank clear so our team can reach it easy and safely. Another help for us? Install a flag near your propane tank if heavy snow is forecast.
Shovel and salt your driveway – If our crew must park in your driveway to deliver your propane, please keep the driveway free of snow and ice so they can navigate safely – keeping in mind that our fuel trucks are wider than your car.
Unlock gates – If your propane tank is behind a gate, please make sure it is unlocked on delivery day – or make sure someone is nearby to let our crew in.
Control your pets – Please be sure your pets are secure on delivery day – we don’t want anyone to get hurt or locked out!
Stay accessible on delivery day – Things happen quickly on delivery day, so make sure someone is reachable – preferably by cell phone or in person. If a matter needs your immediate attention, our delivery team will need to contact you.
Thanks for helping us keep the propane deliveries coming – our drivers appreciate your help!