Posted: November 4, 2019

No Heat? How To Troubleshoot Before Calling For Service

troubleshooting no heat new yorkHere in the Hudson Valley and Catskills regions of upstate New York, it can get bone-chilling cold in the winter. Low temperatures regularly are in the teens, and get even worse during cold snaps.

No heat in your home in that kind of weather can make your home dangerously cold for you and your family, and may lead to frozen and burst pipes.

Bottini Fuel has the largest fleet of fully-stocked service vehicles in the area and skilled and experienced service technicians who are here for you when the heat goes out, as well as emergency operators who are available 24/7, 365 days a year, to make sure our technicians get to you as soon as possible.

But before you pick up the phone, take a few minute to troubleshoot your heating system. Those few minutes may lead you to finding that there’s a simple fix you might be able to do yourself. You’ll get your heat on faster, and you won’t get a bill for an unneeded service call!

What to do when your heater isn’t working

Here are some troubleshooting tips to follow before making a service request.

  1. Examine your thermostat. Check the settings and make sure that the thermostat is set to “heat” or “warm.” The temperature setting should be higher than the current room temperature. Set it to five degrees warmer than that. If you have a forced-air heating system and the fan doesn’t turn out, the burner may not be igniting. Call us to get that fixed.
  2. Check your fuel tank levels. You may have run out of propane or heating oil. Contact us for an emergency delivery if this is the case. By the way, this is a good time to sign up for automatic delivery or wireless tank monitoring.
  3. Look at the circuit box. The circuit breaker controlling your heating system could have been tripped. If that’s the case, reset the circuit breaker and see if that restarts your heating system.
  4. Check the switches for the heating system. All the switches associated with your furnace of boiler should be set to “on” or “start.”
  5. Find the reset button. Press the reset button on the burner ONLY ONCE. Wait 10 minutes. If the burner does not turn on in that time, call us for a repair visit.

Get in touch with Bottini Fuel right away if none of these troubleshooting tips get your heating system working again. Our service technicians will be there promptly so you can have your heating system back on as soon as possible.

Have peace of mind knowing Bottini Fuel is here for you when you need emergency service. Become a Bottini Customer today!