Posted: February 11, 2020

What you told us

Hundreds of you responded to our customer satisfaction survey last spring and I can’t tell you how much we are grateful for your feedback. We read every single one!

Among the comments— “I’ve been with you for 20 years, through all kinds of winters. You’ve never let me down.” (Joan C. from Red Hook).

Another customer told us—“You converted my oil boiler to propane a few years back, and last year you installed a ductless air conditioner. Your people are polite, professional and really care about the quality of their work.” (Gregory L., from Middletown).

Finally—“We switched to you from another company three years ago. It’s like night and day. Yiu guys are great.” (Shaniqua R., from Kingston).

Comments like these help illustrate what we’re all about. Our goal is to deliver the best value for your energy dollar and to maintain your confidence, year-round. We will always treat you—and your home—with respect and care. If you have an emergency, we will be there to help you!

If you ever feel that we are not meeting the high standard of service, we want you to let us know about it. We will continue to make every one of you feel appreciated, cared for and confident about your home comfort. Remember, we’ve got you covered!